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FAQ· answered by the studio

Asked, andanswered.

What buyers, clients and designers ask us, answered straight.

AskedIs the design AI-generated?
AnsweredNo. We use AI for speed. People make every design decision.

Buying

Do I need an account to buy?
No. Pay with an email address and the files are yours. Sign in with that address whenever you like and everything is waiting, including what you bought before you had an account.
Which formats can I buy?
A template’s page lists its formats beside the price. React + HTML is one purchase: the source with its AI rules, and a static HTML export of the same site. WordPress is sold on its own, as a theme to upload. Where a template has a Webflow version, it is sold on Webflow’s Marketplace, and the template’s page links to it.
What happens when a template is updated?
The new version is yours at no cost, and the old ones stay in your library. No subscription. Nothing expires.
Can I get a refund?
If it is broken or not as described, yes. If you have downloaded the files and changed your mind, no: that is what the box at checkout is about. The refunds page has the detail.

Licences

Which licence do I need?
Standard for one end project, yours or a client’s. Extended when the template ends up inside something you sell. Unsure? Buy Standard: upgrading later costs the difference, not the whole price. The licence page has the exact wording.
Can I use it for a client?
Yes, on either licence. Hand them the finished project. Do not hand them the template.
Can I resell the template?
No. Not the files, changed or not, and not in a bundle or another marketplace. What you build with it is yours to sell.

AI and testing

Is the design AI-generated?
No. We use AI at every step, for speed, and people make every design decision and judge every result. AI never decides how anything looks. That is the difference between a template worth buying and one you could have prompted.
Which AI tools does it work with?
Every template carries its rules, tokens and recipes as plain files, written for any AI tool to read. Where we have tested a tool by hand, the template’s page shows it, with the date.
What does a “Tested in” badge mean?
We opened the template in that tool on the date shown and did four things: import it, change the accent colour, add a screen, deploy. All four worked, so the badge went up. Ninety days later it comes down on its own until we run the test again, because tools change faster than templates do.
What does it take to sell on Sena?
Our standard: a real design system, files written for AI tools, and a hand test in every tool the template claims, run again every ninety days. We add templates as fast as that standard allows, and never lower it to go faster.

Studio

What does the studio do?
Two things. We design brands, websites and interfaces, from one of our templates, from the brand you have, or from a blank page. And we build AI products, back end included, from a brief or from a prototype you made with an AI tool. Every project has one lead from brief to launch, and the studio page shows what each costs.
Can you make it for me?
Yes. Our studio sets a template up in your brand, or designs a brand and a site from a blank page, with the same files and the same edit test as every template we sell. Every template’s page has “Adapt it to your brand”, or start on the studio page.
Who works on my project?
A senior lead, from brief to launch, and the only person you need to talk to. When the work goes deeper, say into the back end, data or testing, specialists we trust join for as long as they are needed. The lead answers for all of it.
What does it cost, and how long does it take?
The studio page shows starting scopes and prices, with typical timeframes for the main projects. Websites start at $1,000, and brand and website projects at $2,000. A template set up in your brand starts at $750 and takes about a week. Your proposal confirms the scope, fixed quote, delivery schedule and payment stages before work begins. Hosting and third-party costs are separate.
Can you build my product, not just design it?
Yes. We design your app or SaaS and engineer it as a real product: the interface, accounts, a database and one integration such as payments or an AI service, on an architecture built to scale. AI features, expected usage and data requirements are scoped explicitly. Code review, testing and launch on your own accounts are part of the work. Builds start at $3,000. See the studio page.
Who owns what you make?
You do, once the project is paid in full; your project’s agreement says so in writing. Designs, files and code are handed over in full, the code lives in your repository, and the product runs on your own accounts, never ours. A template or starter we build on stays ours, licensed to you for that project.

Selling

Can I sell my templates on Sena?
If your work meets our standard. Apply on the sell page with your portfolio and an example of existing work. The pilot starts with React + HTML. Designer sales are not open yet; we confirm terms, payout eligibility and launch arrangements before asking for a new submission.
How much do I keep?
Your earnings are the sale price, less Sena’s 15% commission and actual payment processing fees. The sale price excludes sales tax and is after any agreed discount. Earnings are in USD. Sena covers payout sending fees; any currency conversion charged by your bank or provider comes from your share.
How do I get paid?
Where Stripe payouts are confirmedPlanned route: Stripe payouts to your bank, subject to eligibility.Where bank transfers are confirmedPlanned route: monthly bank transfer from $50, subject to eligibility.Eligibility is checked for your country before a pilot invitation. Planned terms: earnings are held for 14 days. Eligible earnings are then paid through the confirmed route for your country. Monthly bank transfers start at $50; smaller balances carry forward. Refunded or reversed sales reduce earnings. A reversal after payout can be deducted from future earnings. The hold does not prevent later refunds or disputes. Sales open only after the payment arrangements and creator agreement are ready.
Not answered here?Write to hello@pleurat.com and we will answer.

Human design, built for any AI tool. Templates, design and AI products, made at AI speed and judged by hand. Questions: hello@pleurat.com

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